Vision, Mission, & Values


Our Vision

Be the premier primary health care system of choice.

Our Mission

To improve the health of those we serve with a commitment to excellence in all we do.

Our Values

SERVICE EXCELLENCE
We hold ourselves to a very high standard of performance. We prize innovative ideas and the teamwork it takes to make them realities. We never stop asking ourselves how we can make the member experience better, and every day, we find an answer.

RESPECT
It creates a work environment based on teamwork, encouragement, trust, concern, honesty, and responsive communication among all employees and our members.

INTEGRITY
Integrity is at the heart of everything we do. It drives our commitment to provide quality services and our commitment to honest, up-front, and respectful relations with our members, providers, business partners, vendors, and fellow employees.

RESPONSIBILITY
Makes us accountable for, and accept the consequences of, our behavior. We strive for excellence in everything we do. We can be relied upon to perform our job duties honestly and efficiently. We are all responsible for adhering to the highest lawful and ethical standards.